Who we are
Welcome to Smith Dispute Resolution’s website (smithresolution.com). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with this Site.
Information We Collect
a. Personal Information You Provide:
• Name, email address, phone number, or other contact details
• Information provided through contact forms or consultation requests
• Information shared during online scheduling or intake processes
b. Automatically Collected Information:
• IP address
• Browser type and version
• Pages visited and time spent on the Site
• Device information
• Referring website addresses
How We Use Your Information
We may use your information for the following purposes:
• To respond to your inquiries or schedule consultations
• To provide legal, arbitration, or moderation services
• To maintain records for internal purposes and regulatory compliance
• To improve our website and user experience
• To send updates, newsletters, or announcements with your consent
Your Privacy Rights (U.S.-Specific)
If you are a resident of Washington or another U.S. state with privacy laws, you may have rights that include:
• The right to know what personal information we collect
• The right to request deletion of your personal information (with exceptions)
• The right to opt out of certain data sharing (where applicable)
You can submit a request regarding your data by contacting us at jas@smithresolution.com
Confidentiality and Legal Ethics
Any information you submit through the Site may be protected by attorney-client privilege or professional confidentiality rules. However, submitting a contact form or email does not in itself create an attorney-client relationship. Do not submit confidential information unless and until a formal engagement is confirmed.
Disclosure of Your Information
We do not sell or rent your personal information. We may share your information only in the following situations:
• With trusted service providers who help operate our Site (e.g., secure hosting providers)
• When required by law, court order, or legal process
• With your express consent
Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies for functional and analytical purposes. You may set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without them.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, and as required by law, bar rules, or legal ethics standards.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with the new effective date. Continued use of the Site after such changes constitutes your acceptance.